TommyLog – Do The Right Thing!

This week had a SUPER customer services story to share with you. I was getting my old iPhone 4S repaired. needed some good old TLC so i took it to my buddies at Electronics ETC on Northland. They diagnosed the problem and had the phone fixed in a very timely fashion. But when I came to pick it up, I saw that he screen was on in the same condition it was when i dropped it off. it has a rather large scratch in it. What happened next was just amazing. They offered me a discount on the work that I had completed. That just wasn’t going to do it for me as I was planning on reselling the phone on ebay… so they offered to replace the screen for … NO CHARGE! Not only did they take good care of my original issue, but they did the right thing, in taking care of the scratch.

There is a reason I send all my friends to Electronics ETC! YOU ROCK!

TommyLog – Caring for Someone You Love!

On my 9th anniversary with my sweetheart Becky, I reflect on what life is like having someone to take care. There is nothing more important in my life than making her happy. Building a family together is just the BEST EVER! The ups and downs make it all worth it.

TommyLog Dad, Ready To Answer The Call

Over the weekend I had one of those “Dad Moments” you see in the movies, but never happens to you. Well it was late on Saturday evening and i received a text from my daughter Madeline.

“Dad are you there?”

“YES I replied”

“I need you to come and get me”

And without hesitation the answer was a resounding yes and I flew out of the house to come whisk her away from her troubles. The wheres and why are not important to this story. The fact that she called me is what’s a big deal here. She knew she could count on me and I didn’t disappoint. As a father you always want to be there for your kids regardless of time or date.. and this was one of those amazing moments I’m sure glad i was there for her!

TommyLog – For The Love of Noah – First Touchdown!

My 3 oldest have all attended Little Chute schools and Noah has been a HUGE part in sporting and music events there. Noah has been the Water boy for the football team for the last 3 years. For their final game, his fellow teamamtes asked Noah to suit up and helped him score a touchdown. The story has gone national, and on Sport Illustrated too!

If this doesn’t speak volumes about the quality of students exported from Little Chute, nothing does. BRAVO LCHS, GO NOAH!!!!

TommyLog – The Home Life vs Work Balance

This week I had a very thought provoking chat with my friend Lisa @lisaredshoespr and Melissa regarding home life / work balance. In this day and age, is there really a life work balance? You have so many distractions, cell, web, TV, social media. is there balance anymore? Is your work just a 9 to 5 job? Can you just turn off work?