Please Take Care of John

Hey kids, it’s Dad. For today’s Tommylog, I need to talk about my childhood friend Meredith. Today is her funeral and my heart is heavy. Such a loss, such a loss, such a loss!


Today’s video is a reflection on our interaction and one charge she gave me while she was battling her first round of cancer… “Tommy, please take care of John.”


I’m honored to have this job, but it scares me. What do I do? What do I say…how do I start…when is too much?


I know the Lord will guide me here…someone has to… there are no books on this kinda job.


Meredith, I know I will see you again! You are in good hands…
Now I have to make sure John is also!


**Till we meet again!**

TommyLog TECH – Amazing Samsung Support #VZWbuzz #AD

Hey Kids, it’s Tommy, and for today’s TommyLog TECH I want to tell you a story. The story starts out very sad. As I begin my tale I need to tell you about my Samsung Galaxy Note 5 and someone who put the S – Pen in wrong. Putting the S – pen in backwards causes significant problems with the device. One of them is that it will never come out again without permanently damaging the device. I didn’t know what to do. So I decided to chat with Samsung’s online support.

I had no idea the outcome of this process. this was all new territory for me, using Samsung’s tech and repair processes. This story has the happiest of happy endings! I cannot thank Samsung enough for how great they took care of me and how fast the repair was.

Samsung technical support is totally Tommy approved!

Do you need support for your Samsung product? — click here to begin your process http://www.samsung.com/us/support/

Want a Samsung Galaxy Note 5 of your very own? Step right up and click here! http://www.verizonwireless.com/smartphones/samsung-galaxy-note-5/

[DISCLAIMER — I’m one of the cool kids who has been asked to play with and test technology for Verizon. They asked me to test and share my thoughts. All my words are original and my own.]

VZWBUZZ Badge

TommyLog – Things Happen for a Reason!

Hey Kids it’s dad, and for today’s TommyLog I want to talk to you about how things happen for reason.

For the weekend, Drew was diagnosed with strep throat. Monday morning mom and I flipped to coin for who would stay home. I decided it would be good for me to stay home from work. A few minutes later as I was walking out to take the trash to the curb and, I noticed the smell of gas around the outside heat vent exhaust. I spent a moment and the smell went away so I didn’t think anything else about it. A few minutes later back inside I heard a strange noise coming from the heater. I immediately called the heater guy to have it checked out. I thought to myself I’ll be home all day might as will get it taken care of. A really nice guy named Eric came over to check out the heater. He found that a smart relay device was defective.

Apparently at the beginning of a heating cycle,  the heater sends out 2 bursts of gas. One small burst to begin and then a much larger burst after that first burst has been ignited. Well the regulator wasn’t working properly and there was no first burst of gas only a second much larger burst of gas. Eric stressed to me how dangerous this was and could have led to an explosion. He didn’t want to scare me but he was certainly firm on the fact that this was a bad bad situation.

So let’s think for a second if Drew had not gotten strep throat, I would not have stayed home, and could not have had the heater guy come over to take care of the problem. This could’ve been tragic.

Things happen for a reason. The good Lord was watching over the Clifford family for sure!

TommyLog – Preventative Maintenance in Your Life with Robyn Wright

Hey Kids it’s dad, and for today’s TommyLog I’m coming to you live and in person from the W Hotel in Midtown Atlanta. I’m joined by my awesome Verizon friend Robyn Wright.

We want to talk about preventive maintenance. At work there are many large complicated machines. Every two or three months we have preventive maintenance done on the machines to keep them running smoothly. We do this during downtime to take care of little issues that could potentially become big issues if they’re not taking care of properly. Just like your vehicle, getting the oil changed is something that’s important on a regular basis. In life we need to also do preventive maintenance. No matter if it’s some downtime, a vacation, or just a family dinner. We also need to make sure to take care of our bodies. A check up our yearly check up is important. We need to watch over ourselves!

Preventive maintenance is important. Never forget that.

Thank you Robyn for doing this video with me. It’s always a pleasure to be around you. You bring the best out of everybody. You can find more about Robyn at www.Robynsonlineworld.com, or @Robynsworld on Twitter. YOU ROCK!

TommyLog – Generous Tips

Had a very good friend in New Jersey right a blog post on tipping. 10% tip, 15% or 20%?? I am very passionate about tipping.

When someone takes the time to serve you should always take good care of him or her. Robert Wegman who is the late CEO and founder of Wegman’s Super Market Chain in Rochester New York is quoted as saying “I have never given away more than I’ve gotten back.”  I love that quote and I love what it stands for. http://money.cnn.com/magazines/fortune/fortune_archive/2005/01/24/8234048/

Basically Robert is saying that taking care of other people only comes back to your benefit.

My grandfather Robert Clifford had a similar experience. He was a frequent visitor to New York City. Grandma and grandpa used to always buy our Christmas gifts from New York City. They would stay at Hotel on Park Avenue I don’t know if it was the Park Plaza but let’s pretend it was. Grandpa always used to take good care of the Bellman. He tipped him very well. On one such visit when grandpa went to check on his room, come to find out that he never had a reservation and the hotel was full. Once he found out he didn’t have a room, he turned to the bellboy who had been tipping very well. As he told his story, the bellman took care of him and found him a room after he was told that there were no rooms at this hotel.

How well do you tip? Do you tip the bare minimum or do you tip more? Comments below.

Here’s a link to the inspirational blog posting on Tipping http://typertist.wordpress.com/2014/02/14/tips-15-20-andor/#comment-181