Tommy and I go over the day’s events, talk about the fundraising efforts underway for the family and the excitement of the build from the site in Neenah, Wisconsin.
Red Shoes Speaks No. 40 Extreme Makover:Home Edition #emhewi from Lisa Cruz on Vimeo.
I had to the opportunity to be part of the build for the Extreme makeover – Home Edition build in Neenah, WI and to say it was a humbling experience would be an understatement. This is my raw footage of all the action as it happened. 20,000 volunteers over the course of a week, 200 at a time on the build site alone. What an amazing community building opportunity. The president of Lexington homes, Jeff Marlow worked tirelessly all day drumming up donations to pay off the mortgage for the Arboleda family. They can take the credentials away from me, but they can never take the experience away!
Lisa shares her opinion with Tommy on reading on her Kindle versus the iPad. Hands down she will stick with her Kindle when it comes to reading time. Listen to her reasons why.
Red Shoes Speaks No. 38 For Reading ebooks, I prefer the Kindle from Lisa Cruz on Vimeo.
Tommy talks to all the cowardly people in the newspapers who hide behind their avatars and leave vile and venom filled comments regarding the Arboleda family who was selected as an Extreme Makeover Home edition recipient. These comments are just terrible. From wanting to know what they did to deserve this to pointing fingers at how big their family is and it’s their fault for having so many kids to why not spend the money on other more deserving families. One person even said “he has a masters why not get a better job?” Is this really what this is all about? NO!!! It’s about making a dream come true. It’s about the community and coming together. How amazing is this for the people and town of Neenah. The exposure is wonderful and the good will, over the top awesome! Why can’t we all just be thankful for this family? Why can’t we all just love serving and helping others in need? Why must we cut down the process and chastise the family?
Can’t we just be happy for them? Remember kids… if life was fair, none of us would be there. Never forget that.
httpvh://www.youtube.com/watch?v=ox0Q2gyj0oo
As Manager of Digital Development Tom want to share his point of view on various subjects. Today’s Point of View topic is on customer service. Tom has spent over 25 years in various customer service rolls from his days as a paperboy to working with customers in his current role. What and some good customer service traits and what are bad ones. HC Miller has some great examples of super account managers and Tom wants to share with you one outstanding one.
httpvh://www.youtube.com/watch?v=5u7PVht497g
