Tommy talks about the Christmas holiday season and the spirit of music and giving. No better way to celebrate than to give back.
Tag: service
TommyLog – BEST AT&T Customer Service EVER!!
So its “iPhone 5 day” for Tommy and I’m happily and joyfully on hold to get my upgrade to the new Apple iPhone 5.0. I sent out a tweet telling the world how jazzed I was to even be in line to talk to someone from AT&T and you will NEVER believe what happens next. Not 15 minutes later I get a tweet from a local AT&T guy in Appleton, WI telling me he is just logging into his computer and could gladly assist me with my upgrade. I really didn’t believe he was from AT&T but I DM’d him my desk phone number just in case. 45 sec later, still on hold, line No. 2 starts flashing “AT&T “HOLY COW!
This is just stunning. One tweet on social media and AT&T has its ears on and offered to help make my experience better. I’m just so thrown back by this. Rob Molskness, the AT&T Global Enterprise Solutions Account Manager gets it and gets it hard. He was at the right place at the right time and now has a customer who is shouting from the rooftops how great AT&T is. Great customer service is not hard and this guy rocked it 100 percent. THANK YOU ROB and thank you AT&T!
TommyLog – Standing Up For The Little Guy
Today I want to talk about Clara and her willingness to stand up for the little guy at school, even if it’s not the “cool” thing to do. Clara has a tendency to gravitate towards the people who are siting by themselves at the lunch table or alone in class. She has many friends at school with disabilities. She has won a few community service awards for her thoughtfulness. What a true hero in my mind and an example for all.
Her love in this area has led me to help, albeit in a much smaller way, a kid by the name of Austin who is trying to win a wheelchair accessible fan. I have been spreading his story around social media and trying to drum up virtual support. He has an amazing story and is worthy of your vote!
Please follow link & use code 813 bit.ly/IP67j7
TommyLog – Quarry Quest Cliffords
What a wonderful weekend we had. The Clifford’s went to Quarry Quest this year and boy was it AWESOME!!! So well done. So many great volunteers. So many things to see and do. Emma and Drew just had such a blast. THANK YOU all who made that event special
httpvh://www.youtube.com/watch?v=Eala_YBSdI4
TommyLog – Making A Difference – Johnny The Bagger
httpvh://www.youtube.com/watch?v=9BJS4Xtf7k0
Today I had a great training session with my main training buddy Matt from NWTC. In his class he showed the always relevant video called “johnny the Bagger” Johnny is a boy with down syndrome and worked for a grocery store. He wanted to make a difference so he started putting inspirational messages into each bag he helped check out. What an amazing video and well worth the watch. What can we do to make a difference?
httpvh://www.youtube.com/watch?v=tDrmFolx2wc
