On this memorial day here in the US, I can’t help but think about those who put their country first and gave the ultimate sacrifice for our freedom. I can say only one thing — THANK YOU!
Tag: service
TommyLog – Helping Others to SOAR #Giveback
For today’s TommyLog, and for the Christmas and holiday season, I was asked to talk about a topic that we are passionate about with regards to giving back. My mind immediately was drawn my service work with the great people at SOAR formally the ARC of the Fox Cities. I spend many Saturday mornings “coaching” their members for bowling and it is JUST AMAZING! Giving back rocks and fits so well into one of my motto’s
“And behold, I tell you these things that ye may learn wisdom; that ye may learn that when ye are in the service of your fellow beings ye are only in the service of your God.”
The adults that I work with from SOAR do more for me than I could ever do for them.
THANK YOU so much for allowing me to serve.
TommyLog – Generous Tips
Had a very good friend in New Jersey right a blog post on tipping. 10% tip, 15% or 20%?? I am very passionate about tipping.
When someone takes the time to serve you should always take good care of him or her. Robert Wegman who is the late CEO and founder of Wegman’s Super Market Chain in Rochester New York is quoted as saying “I have never given away more than I’ve gotten back.” I love that quote and I love what it stands for. http://money.cnn.com/magazines/fortune/fortune_archive/2005/01/24/8234048/
Basically Robert is saying that taking care of other people only comes back to your benefit.
My grandfather Robert Clifford had a similar experience. He was a frequent visitor to New York City. Grandma and grandpa used to always buy our Christmas gifts from New York City. They would stay at Hotel on Park Avenue I don’t know if it was the Park Plaza but let’s pretend it was. Grandpa always used to take good care of the Bellman. He tipped him very well. On one such visit when grandpa went to check on his room, come to find out that he never had a reservation and the hotel was full. Once he found out he didn’t have a room, he turned to the bellboy who had been tipping very well. As he told his story, the bellman took care of him and found him a room after he was told that there were no rooms at this hotel.
How well do you tip? Do you tip the bare minimum or do you tip more? Comments below.
Here’s a link to the inspirational blog posting on Tipping http://typertist.wordpress.com/2014/02/14/tips-15-20-andor/#comment-181
TommyLog – Amazing Customer Support @TWC
So this week I have an amazing customer service story to share with you. I have been a decade long time warner cable customer. It seems glamorous these days to bag on Time Warner and move to DirecTV. I know countless of people who have left DirecTV and move back to Time Warner after the “special price” ends. I’m not one of those guys.
Over the last few weeks I’ve had some issues with my Internet speed and have opened up a few calls to Time Warner to take a look at why I’m not getting the speed I would expect. I had what they call the turbo plan is supposed to be 20 MB up and 5 MB down, but I wasn’t getting nearly that and my upload speed was half. So after a few calls I found out that it’s not my equipment it’s the plan they have me selected for. Apparently I have the old turbo plan and not the new turbo speed plan… Who knew? After talking to this great support gal, she told me told me that she thought I was paying too much!!
WHAT!!!
Somebody in customer service actually being honest with me.– now that’s a new concept. My bill is about $180 a month; I have a couple HDTVs, DVR, and Internet access. The fact that someone was honest with me and telling me the truth… that’s too much. Well after a series of events I talked to somebody in customer solutions, the old retention department, and they were able to drop my bill about $40 and increase my Internet speed by twice downloads and five times upload. WOW!!!
THANK YOU Time Warner Cable and thank you for great customer support!
TommyLog – Paying it Forward
Tommy talks about paying it forward from a simple act with a shopping cart and Aldi to leaving a $500 tip.