This week had a SUPER customer services story to share with you. I was getting my old iPhone 4S repaired. needed some good old TLC so i took it to my buddies at Electronics ETC on Northland. They diagnosed the problem and had the phone fixed in a very timely fashion. But when I came to pick it up, I saw that he screen was on in the same condition it was when i dropped it off. it has a rather large scratch in it. What happened next was just amazing. They offered me a discount on the work that I had completed. That just wasn’t going to do it for me as I was planning on reselling the phone on ebay… so they offered to replace the screen for … NO CHARGE! Not only did they take good care of my original issue, but they did the right thing, in taking care of the scratch.
There is a reason I send all my friends to Electronics ETC! YOU ROCK!