Are you listening to your customers? If they say something bad about your business in real time on Twitter, would you confront them in person?
httpvh://www.youtube.com/watch?v=vZB9eyK941A
Tag: peter shankman
TommyLog: Peter Shankman Speaks #prsanew
I had the opportunity of hearing PR expert Peter Shankman speak as part of the PRSA’s 10th anniversary event in Green Bay. he was a joy to listen to and just so high energy. I think he drank 4-5 cans of diet coke during his speach and people think I drink a lot.
He gave us 4 rules to live by…for better customer service and to better connect. Just brilliant!!! So simple, yet so perfect!
Thanks Peter for taking the time to comer to GB to inspire us!
httpvh://www.youtube.com/watch?v=1Zp58G0XkwA
TommyLog I’m a Winner #NNSMB
I attended the last New North Social media Breakfast at UWGB. Very well done, very poorly attended. One of the things that was there was a fishbowl to drop your business card into. Well today i was notified by the head of UWGB marketing that I won tickets to 5 basketball games. HOW GREAT IS THAT!!!
Also getting psyched for the next NNSMB with Peter Shankman at brett Farve Steak house tomorrow. My first official PR thing ever and work is PAYING for it!!! Yeah!
httpvh://www.youtube.com/watch?v=8Zjt4gHb0MQ