I had the opportunity of hearing PR expert Peter Shankman speak as part of the PRSA’s 10th anniversary event in Green Bay. he was a joy to listen to and just so high energy. I think he drank 4-5 cans of diet coke during his speach and people think I drink a lot.
He gave us 4 rules to live by…for better customer service and to better connect. Just brilliant!!! So simple, yet so perfect!
Thanks Peter for taking the time to comer to GB to inspire us!
httpvh://www.youtube.com/watch?v=1Zp58G0XkwA
Well if P.Shankman drinks a lot of soda, then you met your twin 😉 Because you have Awesome speeches too…you know!!
I would forward this to the Director of Sales from my last job, but I once e-mailed him with something about social media and he didn’t respond (he responds about other things).
Great rules, and true about the writing. Younger kids/teens all text. They do it so much that they forget how to spell, and write a letter (business/cover letter).
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