I had the opportunity of hearing PR expert Peter Shankman speak as part of the PRSA’s 10th anniversary event in Green Bay. he was a joy to listen to and just so high energy. I think he drank 4-5 cans of diet coke during his speach and people think I drink a lot.
He gave us 4 rules to live by…for better customer service and to better connect. Just brilliant!!! So simple, yet so perfect!
Thanks Peter for taking the time to comer to GB to inspire us!
httpvh://www.youtube.com/watch?v=1Zp58G0XkwA
