Some GREAT new things are happening at HC Miller. We have new leadership to help take this company to levels never seen before. I’m so jazzed about these new developments and whats in store for Tommy in the next few months and years!
Month: September 2012
TommyLog – BEST AT&T Customer Service EVER!!
So its “iPhone 5 day” for Tommy and I’m happily and joyfully on hold to get my upgrade to the new Apple iPhone 5.0. I sent out a tweet telling the world how jazzed I was to even be in line to talk to someone from AT&T and you will NEVER believe what happens next. Not 15 minutes later I get a tweet from a local AT&T guy in Appleton, WI telling me he is just logging into his computer and could gladly assist me with my upgrade. I really didn’t believe he was from AT&T but I DM’d him my desk phone number just in case. 45 sec later, still on hold, line No. 2 starts flashing “AT&T “HOLY COW!
This is just stunning. One tweet on social media and AT&T has its ears on and offered to help make my experience better. I’m just so thrown back by this. Rob Molskness, the AT&T Global Enterprise Solutions Account Manager gets it and gets it hard. He was at the right place at the right time and now has a customer who is shouting from the rooftops how great AT&T is. Great customer service is not hard and this guy rocked it 100 percent. THANK YOU ROB and thank you AT&T!
TommyLog – First Day of Kindergarden
WOW, what a great week. I have a new high school senior as well as a new kindergarden’er. What a life and I LOVE Watching my kids grow. I hate seeing them grow, you know what I mean…it’s amazing to watch them progress and I wish only the best for them!
TommyLog – Focus on Your Blessings
This morning during my morning walk at the gym, I was watching the movie called the Longshots. The flick is about a Pop Warner football team and the first female QB to take it to the Pop Warner super bowl. Aside from it being a feel-good, down and out team rocks it in the big foot ball world movie, there was a message that really stuck with me. In this day of conventions and hurricanes and school starting and vote for this guy or that guy… the fight between the haves and the have-nots; this quote kinda hit me hard. I’m not sure if this is 100% right, but you get the gist of it…
“if you dwell on what you don’t have, you’ll lose focus on what you do!”
BOOM!!
Does this quote hit the head on the nail or what??
Share you comments below…love to hear what you have to say!