Happy Snow, happy Friday and happy new Orleans. I leave for my GUA trip to New Orleans on Monday. So excited!
Today I discuss taking time to slow down and enjoy what’s around you. Don’t be that person who works from 7 am till 11 pm all in the name of family when you have no time to spend with them. Take time to smell the roses!
Today I talk about the Papa John’s receipt social media boondoggle. I’m pleased with how well they handled the issue where an employee wrote a defamatory comment on a receipt and the subsequent outcry from social media. If they had not been listening to their social media channels, or had not answers, this black eye would have been so much worse.
What do you think? How did Papa John’s Do?
This weekend I had an email and phone call with a casting person who is casting a new social media minded reality show called the “Escape Routes.” A very Amazing Race type show where I had to pick a partner for the project. After talking to a few people i chatting with my sweetheart, I decided to say no.
I was asked to be a guest today on Buzz Live, the Appleton Post Crescents weekly retail business program. Such a treat!!!
I was joined by host Maureen Wallenfang as we talk about how businesses can profit from social media, and answer your questions.
Are you listening to your customers? If they say something bad about your business in real time on Twitter, would you confront them in person?
httpvh://www.youtube.com/watch?v=vZB9eyK941A