Tommy received a personalize thank you note in a technology purchase at work. Lisa and Tommy talk about ways companies differentiate themselves from their competition.
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httpvh://www.youtube.com/watch?v=MouWy8nmTys
Today I received a package from NTI Network Technologies Inc and I’m stunned at the amazing customer experience I found when I opened the box. The sent a personally signed thank you card. WOW!!! This is how you do customer service!! This is how you differentiate yourself from the competition.
I love this so much… GREAT JOB NTI
httpvh://www.youtube.com/watch?v=d_1-mhFcswA
