Few things make me smile as wide as when I go to the mail box and pull out a hard written card or letter. A long time social media friend sent me a post card from her adventures in Europe. How great is that.
I love writing handwritten notes and cards. I’m in a little lull at the moment, but I promise to be better
Kids, Do Awesome Things!!! THIS IS AWESOME!
There’s no newsflash that I love social media. Social media has connected me with some amazing people and opportunities. Today was one of the GREAT days where I got to meet long time social media friend Patti Dobrowolski. She was invited to come to town to keynote the Cultivate Event being hosted by the Fox Cities Chamber. About 2 years ago, maybe more, I saw her TEDx talk and reached out to her on twitter. She responded and we have been fast friends ever since.
It’s amazing how social media works! You can see her Draw Your Future talk here http://www.tedxrainier.com/talks/patti-dobrowolski-draw-your-future/ or http://pattidobrowolski.com/
What a pleasure it was to meet you.
Social.Media.Works!!
This week I had a very thought provoking chat with my friend Lisa @lisaredshoespr and Melissa regarding home life / work balance. In this day and age, is there really a life work balance? You have so many distractions, cell, web, TV, social media. is there balance anymore? Is your work just a 9 to 5 job? Can you just turn off work?
Well file this under the “Well that didn’t go very well” category. Applebee’s and social media didn’t have a good week at all. Take a listen and share your comments.
Here is a blog with the entire chain of events. Long but worth the read.
Applebee’s Overnight Social Media Meltdown: A Photo Essay
So its “iPhone 5 day” for Tommy and I’m happily and joyfully on hold to get my upgrade to the new Apple iPhone 5.0. I sent out a tweet telling the world how jazzed I was to even be in line to talk to someone from AT&T and you will NEVER believe what happens next. Not 15 minutes later I get a tweet from a local AT&T guy in Appleton, WI telling me he is just logging into his computer and could gladly assist me with my upgrade. I really didn’t believe he was from AT&T but I DM’d him my desk phone number just in case. 45 sec later, still on hold, line No. 2 starts flashing “AT&T “HOLY COW!
This is just stunning. One tweet on social media and AT&T has its ears on and offered to help make my experience better. I’m just so thrown back by this. Rob Molskness, the AT&T Global Enterprise Solutions Account Manager gets it and gets it hard. He was at the right place at the right time and now has a customer who is shouting from the rooftops how great AT&T is. Great customer service is not hard and this guy rocked it 100 percent. THANK YOU ROB and thank you AT&T!